Independent Advocacy Outreach:

Ceartas undertakes Advocacy Outreach Work, to raise awareness of advocacy, and make it easier for the people of East Dunbartonshire to access our services. In addition to providing an opportunity to get advocacy support, Advocacy Outreach Work enables us to pass on information to service users, and to make referrals to other services as appropriate.

We have several different strands to our Outreach Work:

Advocacy Worker standing in front of group of older people in chairs, handing one of them a leaflet.

By having a presence in places like Day Care Centres, Care Homes and GP Surgeries, we make it easy for service users to get the information and support they need; but we also help to reduce the burden on staff by addressing service user issues that often fall outside their areas of work or expertise.

If you are interested in chatting about our Advocacy Outreach Work, please contact Ceartas here.

  • Even a ten minute chat on the phone made me feel so much better.

    Service User

  • I was out visiting a client yesterday, she comes to both Bishopbriggs & Kirkintilloch groups, she is really struggling but has nothing but praise for you all.

    Local Area Coordinator

  • Very interesting and good source of information and good company.

    Group Member
    De Café

  • I felt like I was facing a brick wall until I started receiving support and information from Ceartas. The outcome of that has led to a much better relationship with the rest of the family, and now we are all pulling in the same direction.

    Advocacy Partner

  • I didn't know that there was anything I could do about my situation, let alone that I had options. I feel so much better knowing that I can turn to Ceartas for information when I need it.

    Service User

  • Thanks for discussing things and then sending us some information in the post. We have now started the Power of Attorney process.

    Service User

  • I am usually apprehensive about contacting organisations in fear of being passed pillar to post. I was delighted when I contacted Ceartas: although I didn’t need advocacy, you talked me through local services that I needed.

    Service User

  • I live quite a long distance away from my sister. When she needed to get some more support in place for her dementia, the information about local services and support that you were able to give me was invaluable. I can't thank you enough.

    Service User

  • I can pick up the phone and advocacy support is always there, ready to listen and help me understand things better.

    Advocacy Partner

  • There is always someone there at Ceartas for me, no matter who takes the call.

    Service User

  • It’s a really tricky role you’ve had in this case but you’ve done so effectively.

    Social Worker

  • When I call Ceartas everyone is always so kind and helpful. They are all a really good group of people.

    Service User