Independent Advocacy in East Dunbartonshire

What a good job you've done focusing and empowering me so many thanks!

Thank you so much. I don’t know what I would have done without you and Ceartas. I need to stop talking as I can feel my bottom lip quivering.

Thank you for your prompt and informative reply. It’s appreciated more than you will know.

Thanks so much, this is almost a miracle!

Absolutely thrilled with the service. I wish my family all stayed in East Dunbartonshire and could access it!

It’s a really tricky role you’ve had in this case but you’ve done so effectively.

There is always someone there at Ceartas for me, no matter who takes the call.

Thank you for your support at the last meeting. It’s great having somebody independent in my corner: not sure what I would have done or where I would be otherwise.

After waiting months, you got the ball rolling with a number of things and for that I thank you.

I can pick up the phone and advocacy support is always there, ready to listen and help me understand things better.

I didn't know that there was anything I could do about my situation, let alone that I had options. I feel so much better knowing that I can turn to Ceartas for information when I need it.

I felt like I was facing a brick wall until I started receiving support and information from Ceartas. The outcome of that has led to a much better relationship with the rest of the family, and now we are all pulling in the same direction.

I was becoming frustrated and annoyed at not getting what I needed from services, but talking to my Advocacy Worker kept me grounded and stopped me from losing the rag with anyone.

It's really nice to know that someone is listening to me and taking me seriously. Other people seem to think that my problems are trivial and aren't worth bothering about, but that is not true. My Advocacy Worker helped me to make my point in such a way that I couldn't be ignored, and now things are starting to improve as a result.