Independent Advocacy and Welfare Benefits:

Ceartas works in partnership East Dunbartonshire Citizens Advice Bureau to support people in East Dunbartonshire to apply for DWP Benefits, Allowances, Credits and Payments.

These include things like:

  • Job Seekers Allowance (JSA)
  • Employment and Support Allowance (ESA)
  • Personal Independence Payment (PIP)
  • Adult Disability Payment (ADP)
  • Attendance Allowance (AA)
  • Pension Credits.
Salus Building, Glasgow

Our colleagues at East Dunbartonshire CAB are fully trained in the latest developments in the  Benefits system, so we always refer people to CAB for Income Maximisation Checks, and for them to complete applications order to make sure that people receive everything they are entitled to.

Ceartas can work with individuals to attend or prepare for some assessments/appointments.

Research from Citizens Advice Scotland shows that most of the money raised through Income Maximisation is spent in local communities, stimulating local economies as well as increasing the quality of life for some of the most vulnerable people in our society.

  • Derek
    After waiting months, you got the ball rolling with a number of things and for that I thank you.
    Derek
    Service User
  • Ashleigh
    Thank you for your prompt and informative reply. It’s appreciated more than you will know.
    Ashleigh
    Carer
  • George
    There is always someone there at Ceartas for me, no matter who takes the call.
    George
    Service User
  • Walking Group Member
    Just a quick message of thanks to you guys.  You’ve made me feel welcome at a low time in my life.  The lowest I’ve ever faced.  I really appreciate it.
    Walking Group Member
  • Alecia
    It’s a really tricky role you’ve had in this case but you’ve done so effectively.
    Alecia
    Social Work
  • Group Member
    It was wonderful to you see again and be with friends and joining in at B&B. The loneliness was certainly put aside and replaced with love and laughter being amongst everyone.
    Group Member
    A Bite & A Blether
  • Elizabeth
    I live quite a long distance away from my sister. When she needed to get some more support in place for her dementia, the information about local services and support that you were able to give me was invaluable. I can't thank you enough.
    Elizabeth
    Long-distance carer
  • Walking Group Member
    For me, it was meeting other, new people that benefited me most.
    Walking Group Member
  • Thomas
    Thanks so much, this is almost a miracle! Can you do anything for Partick Thistle while you’re at it?
    Thomas
    Carer
  • Joanne
    I didn't know that there was anything I could do about my situation, let alone that I had options. I feel so much better knowing that I can turn to Ceartas for information when I need it.
    Joanne
    Service User
  • De Café
    Enjoy time with friends
    De Café
    Group Member
  • Sarah
    Even a ten minute chat on the phone made me feel so much better. I was becoming frustrated and annoyed at not getting what I needed from services, but talking to my Advocacy Worker kept me grounded and stopped me from losing the rag with anyone.
    Sarah
    Service User
  • Marie
    Thank you for your support at the last meeting. It’s great having somebody independent in my corner: not sure what I would have done or where I would be otherwise.
    Marie
    Service User
  • Sandra & John
    Thanks for discussing things and then sending us some information in the post: we have now started the Power of Attorney process.
    Sandra & John
    Service User
  • Alex
    When I call Ceartas everyone is always so kind and helpful. They are all a really good group of people.
    Alex
    Service User
  • Agnes
    I can pick up the phone and advocacy support is always there, ready to listen and help me understand things better.
    Agnes
    Service User
  • David
    It's really nice to know that someone is listening to me and taking me seriously. Other people seem to think that my problems are trivial and aren't worth bothering about, but that is not true. My Advocacy Worker helped me to make my point in such a way that I couldn't be ignored, and now things are starting to improve as a result.
    David
    Service User
  • Olivia
    Absolutely thrilled with the service. I wish my family all stayed in East Dunbartonshire and could access it!
    Olivia
    Carer
  • Mark
    I am usually apprehensive about contacting organisations in fear of being passed pillar to post. I was delighted when I contacted Ceartas: although I didn’t need advocacy, you talked me through local services that I needed.
    Mark
    Information enquiry
  • Group Member
    “I was glad it was Monday this morning as I’ve got this group on Mondays. I like this wee group.”
    Group Member
    A Bite & A Blether
  • Richard
    I felt like I was facing a brick wall until I started receiving support and information from Ceartas. The outcome of that has led to a much better relationship with the rest of the family, and now we are all pulling in the same direction.
    Richard
    Carer
  • De Café
    Very Interesting and good source of Information and good company
    De Café
    Group Member
  • De Café
    Very understanding of my memory issues and love the related activities
    De Café
    Group Member