Date of Case Study: 13^th May 2022

Work undertaken:

Trevor lost his wife to cancer 5 years ago and after Covid found it increasingly hard to cope with the isolation and loneliness he found himself in. Fortunately, Trevor’s wife had used advocacy services in the past and Trevor felt able to make direct contact.

During the initial contact Jacqueline arranged a food bank voucher and delivery for Trevor using OPAL.

Outcome/Reflection:

Jacqueline had arranged a home visit to discuss any support or signposting options that might be suitable to Trevor. There are plenty of groups in the area, to access, covering lots of social activities and information leaflets were made available on this visit.

During this visit Jacqueline also encouraged Trevor to contact his doctor regarding his low mood and lack of motivation. Offering also to contact Social Work for support at home.

Jacqueline was able to provide reading material for National Book Week which Trevor thoroughly enjoyed.

Later Trevor made contact directly with OPAL to arrange other services, deliveries and home maintenance.

Jacqueline arranged for Trevor to take part in Ceartas Writing Group, which is run by Susie, a fellow advocate.

Jacqueline was also able to provide information by email on different Mental Health organisation which can provide emotional phone support.

Trevor calls on a regular basis and benefits from a chat with any of the staff in the office to help combat his feeling of isolation and loneliness.