We had a power cut yesterday: it wasn’t good when the telephones and computers went down but we knew it was serious when the team couldn’t get on Wi-Fi to update their Facebook or tweet about it… So we felt it appropriate to share some guidance for those who may need a bit of extra support in these situations, should it happen in future. You can;
Join the Priority Services Register: for vulnerable adults and those who may find it a particularly distressing time. You can join if you;
Are over the age of 60
Have a special communication need
Depend on electricity for home or medical care
Have a child under 5 years of age
Have chronic illness
Or just feel you need a little extra help
This is also available for gas customers who might be vulnerable to losing heating during the winter. In your case, you must contact your gas supplier directly.
The same applies for the Additional Support Register (Scottish Water). You can join here.
Please contact the team for further information.